A not-at-fault claim applies when another driver is responsible for the accident. Fleet Care may arrange a replacement vehicle and manage the claim process without upfront costs.

If you are not at fault, there are typically no upfront costs. We coordinate directly with the at-fault party’s insurer to recover costs.

We aim to deliver a replacement vehicle as quickly as possible after confirming eligibility to minimise disruption.

Driver details, vehicle information, accident description, and at-fault party details are required for quick assessment.

Yes. Fleet Care provides tailored accident management and replacement vehicle solutions for commercial fleets across Sydney.